Whether it’s between the team, partners, or clients, effective communication is at the heart of any successful business. That’s why it’s so important to invest in a quality system which will let you reach out to your contacts with ease. You may think a traditional phone system is the logical choice, but what if there was something better? Voice over Internet Protocol is changing the game for how businesses communicate.
What is Voice Over Internet Protocol (VoIP)?
Voice over Internet Protocol (VoIP) allows you to make phone calls over the internet rather than traditional phone lines. In essence, it merges the worlds of telephony and the internet, providing a powerful tool for modern communication that lets you make calls from your computer, smartphone, specialized VoIP phone, or any other device with an internet connection.
Benefits of Using VoIP
An asset for businesses spanning multiple industries and various sizes, VoIP offers a multitude of advantages surpassing traditional phone systems.
Setting up and maintaining traditional phone systems is expensive, with substantial hardware and long-distance charges. VoIP, on the other hand, allows you to make domestic and international calls at significantly lower rates. Additionally, utilizing the internet for calls eliminates the need for separate phone lines, reducing the costs associated with maintaining multiple phone systems. With these costs reduced or even eliminated, you can save as much as 75% of your business’s communications budget.
Flexibility and Mobility
VoIP enables you to make and receive calls from anywhere with an internet connection. As long as you have access to the internet, you’re only a click away from connecting with clients and colleagues. This level of adaptability enhances your organization’s productivity and collaboration.
Advanced Features and Integrations
Traditional phone systems lack the advanced features and integrations modern businesses require. Voice over Internet Protocol offers a wide array of features such as call forwarding, voicemail to email transcription, video conferencing, and more. These features streamline your communication processes, making your business more efficient and effective. Furthermore, VoIP easily integrates with other software and tools, such as customer relationship management (CRM) systems, further enhancing productivity and customer service.
Kraft’s Voice over Internet Protocol Services
At Kraft Business Systems, we provide premier Voice over Internet Protocol services tailored to meet the unique needs of businesses in various industries. Along with offering crystal-clear call quality, we make communications hassle free, with one point of contact, one bill, and one place for voice and data. Additionally, with Kraft’s hosted Private Branch eXchange (PBX) and Session Initiation Protocol (SIP) trunking capabilities, your IT department won’t have to worry about purchasing, installing, and maintaining your own PBX core.