Choosing between Xerox, Konica Minolta, and Lexmark? We break down the strengths of each brand to help you make the right decision for your business.
As authorized dealers for all three brands, we carry and support Xerox, Konica Minolta, and Lexmark. Here’s what you need to know:
Your copier brand affects everything from reliability and maintenance costs to available features and support quality. The right brand fit can save you thousands annually.
Market-leading brands have proven track records with lower downtime and fewer service calls.
Different brands have different supply costs. High-volume users can save significantly with the right choice.
Brand capabilities vary—from workflow automation to advanced security features and mobile printing.
We provide 24-hour support for all three brands with local service technicians in Michigan.
| Factor | Xerox | Konica Minolta | Lexmark |
|---|---|---|---|
| Price Range | $450-700/mo | $350-600/mo | $300-550/mo |
| Cost Per Page | 3-5¢ | 2.5-4¢ | 2-3¢ (Lowest) |
| Best For | Mid-market & Enterprise | Workgroups | High-Volume, Budget |
| Color Quality | Premium (Best) | Excellent | Good |
| Security Features | Enterprise-Grade (Best) | Strong | Strong |
| Workflow Automation | Advanced | Excellent (Best) | Good |
| Reliability | Excellent | Excellent | Excellent |
Market LeaderPremium Quality
The gold standard in copier and printer technology. Xerox leads with premium color quality, enterprise-grade security, and exceptional reliability.
What You Get: Industry-leading color output, advanced security features, superior multi-function capabilities, and excellent customer support. Best for organizations that prioritize quality and security over cost.
Workflow ExpertAutomation Leader
Known for intelligent workflow automation and smart multifunction solutions. Konica Minolta’s bizhub series excels at streamlining document processes and improving productivity.
What You Get: Excellent workflow automation, strong color capabilities, good feature set, and balanced pricing. If your team spends time on document management and scanning workflows, Konica Minolta’s intelligent features deliver great value.
Best ValueHigh Volume
The budget-friendly choice without sacrificing quality. Lexmark delivers the lowest cost per page and is engineered for high-volume environments where affordability matters most.
What You Get: Outstanding value, lowest operating costs, solid security features, and reliable performance. Lexmark is ideal for cost-conscious businesses with high monthly page volumes who want to minimize expenses.
Recommendation: Konica Minolta or Lexmark — Both offer great balance of features and value. If your team needs workflow automation, go Konica Minolta. If you want the lowest monthly lease payment, choose Lexmark.
Recommendation: Xerox or Konica Minolta — At this scale, Xerox’s premium reliability and security features justify the investment. Konica Minolta is an excellent alternative if workflow efficiency is a priority.
Recommendation: Xerox — Enterprise deployments benefit most from Xerox’s advanced security, reliability track record, and comprehensive support options. The slightly higher cost is offset by lower downtime and better total cost of ownership.
Recommendation: Lexmark — For high-volume operations, Lexmark’s superior cost per page and durability make it the clear winner. The monthly savings add up quickly.
When comparing brands, look beyond price. These features affect daily operations and total cost of ownership:
Xerox excels here if color output is critical. Konica Minolta is close second. Lexmark is solid for standard color needs.
All three brands offer strong security. Xerox leads with enterprise-grade features. Konica Minolta and Lexmark are excellent for mid-market.
All comparable in speed. Xerox and Konica Minolta slightly ahead in sustained performance under heavy load.
All three brands support mobile printing and cloud integration. Konica Minolta has particularly strong app ecosystem.
Lexmark has simplest maintenance. All brands equally reliable. We handle all maintenance on your lease.
Konica Minolta leads here. Advanced automation features save time and reduce manual work.
As authorized dealers for Xerox, Konica Minolta, and Lexmark, we help Michigan businesses choose the right brand and negotiate the best lease terms. We’ll assess your monthly copy volume, feature requirements, and budget to recommend the perfect fit.
Buying means you own the equipment outright but handle all maintenance and obsolescence risk. Leasing spreads costs monthly, includes maintenance, and lets you upgrade to newer models. For most Michigan businesses, leasing is more cost-effective because it eliminates unexpected repair bills and keeps you on current technology.
Typically no—you’re committed to the lease term. However, as your authorized dealer, we can discuss your situation. Sometimes it makes sense to wait for lease renewal to switch. If a brand isn’t working for your team, let us know early so we can help at your next renewal.
All three are well-supported. Kraft Business Systems provides 24-hour support for all three brands with local service technicians in Michigan. Response time is 24 hours for any issue, and we carry parts for quick repairs.
Check your current copier’s meter reading or look at recent supply orders. If you don’t know, we can estimate based on your staff size and business type. Bring a recent supply invoice or let us audit your current usage—that helps us recommend the most cost-effective brand for you.
Yes, Lexmark is absolutely excellent. It’s not that Lexmark is “less good”—it’s engineered for high volume and cost efficiency. You’re getting less premium features and slightly lower color quality, but equal reliability and performance for basic copying, printing, and scanning.
Yes. All three brands support cloud integration and mobile printing. Konica Minolta has a particularly rich app ecosystem that makes workflow automation easier. Talk to us about your specific cloud needs—we can show you exactly what each brand offers.
Our standard lease includes the copier/printer, all maintenance and repairs, 24-hour support, parts, toner/supplies, and equipment replacement if needed. You’re responsible only for paper and user-initiated damage. Ask us for a detailed lease comparison to see what’s included.
Absolutely. When your lease renews, we can set up your new copier, migrate settings and workflows, train your staff on the new interface, and remove the old unit. The transition is typically smooth with proper planning. Call us when your renewal approaches.
Whether you need Xerox’s premium reliability, Konica Minolta’s workflow automation, or Lexmark’s cost efficiency, we’re here to help. As authorized dealers for all three brands, we’ll find the perfect fit for your Michigan business.