Business Services that help your business innovate.

Michigan-based managed IT services & support, Document Management, Copiers & Printers. We help organizations work smarter by utilizing the best tech solutions the world has to offer.

IT Support & Office Technology Solutions

Your Tech Problems: Solved.

Our goal is simple. We improve the productivity and efficiency of your office technology while maintaining or reducing your current technology costs. We do this by understanding what makes your organization unique so we can create a solution to fit your organization. Not the other way around.

  • IT Solutions

  • Copiers & Printers

  • Document Management

Solutions for your industry

Experience in these industries gives us the expertise to provide incredible solutions.

  • Healthcare

  • Professional Services

  • Education

  • Legal

  • Nonprofit

  • Government

  • Manufacturing

Kraft Customers

Think of us as an extension of your team.

We have worked with Kraft for more than 12 years. Kraft has identified opportunities and solutions to make our business more efficient. They have also been conscious of our budget, and make sure we are spending money wisely. I would highly recommend Kraft to anyone looking for a local technology partner.



We were running months behind schedule implementing our first Electronic Medical Records System. Kraft was highly recommended by another Pediatric Office. I called immediately and was able to speak directly to a knowledgeable associate…Within a week, Mike and Chris had our equipment and networking installed in both locations. They were professional and respectful and worked extremely efficiently… We are grateful for being introduced to this company, they treat you like family! I would highly recommend them!


holland hospice

Industry Spotlight: Healthcare

Compliant Technology Solutions


In today's complex healthcare space, if your technology isn't working, neither are you. We have the experience to provide unique solutions that will maximize efficiency, protect security, and improve the overall performance of your practice.

Our first priority is to allow our partners to focus on quality patient care while we focus on managing their technology. 

  • HIPAA Compliance / Cybersecurity
  • Cloud Services / Mobile Solutions
  • Interoperability / Workflow Optimization
  • Improved Patient Experience

Featured Free Resource

Employee Cybersecurity Training Course

Kraft is launching a free, online Cybersecurity Training Course to train your employees on best practices.

Sign up to get access as soon as it's ready!

Join 250+ other businesses who have already signed up to protect themselves from growing threats.

The Kraft AIM Assessment

Assess. Implement. Manage.

Kraft offers a single and responsive resource to optimize and improve the efficiency of your business operations called the AIM Assessment. Get started now and see for yourself.

  • Start the AIM Assessment online now.
  • It takes 60 seconds.

The Kraft AIM™ process begins with a FREE analysis of your office equipment and operations from copy machines, workstations, tablets, and phone system to complete IT and disaster recovery protocols. Our professional assessment team pinpoints areas where you can improve efficiency while significantly reducing costs. We’ll also show you how new equipment and services can pay for themselves while taking your office to the next level of competitive performance.

We source the best office equipment technologies and integrate best practices in office management to meet your needs while lowering costs and increasing overall productivity. Kraft offers the leading brands and systems in business equipment technology available in the industry today to help you maintain your edge in your marketplace.

After installation, implementation, and integration of new office technologies, Kraft provides ongoing service and support to maintain optimal performance. Kraft maintains a 24 x 7 IT support help desk with three levels of support to meet the urgency of any situation—whether it’s servicing equipment, restoring workstation functionality, or answering security breaches, we will have your IT infrastructure back up and running as soon as possible.

Contact Us

We're ready to help.


Kraft Business Systems
4245 Brockton Drive SE
Grand Rapids, MI 49512




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Technology Partners

We partner with industry experts.