IT Solutions & Managed IT Services

At Kraft we create customized managed IT services & solutions that can unlock the potential for growth and innovation at your organization.

Is your IT working for you or against you?

What IT problem can we solve for you?

IT Service Page Form

Security

Your organization needs continuous monitoring for viruses, worms, spam ware, and other malware. Kraft offers automated verification of data backup completion and identification of any failed backups.

Accountability

You can’t manage what you can’t measure. Our dedicated monitoring, alerting and reporting service provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.

Management

Our service and support include a complete asset inventory and regular health, security, and performance analysis reports so that you can see what you have and how well those IT assets are working for you.

Managed IT Services

An overview of managed IT services: where to begin, what it is, what to expect from managed IT experts.

What is managed IT service?

In short, managed IT (information technology) is a task or set of tasks provided by a third-party contractor delivered to a customer.

In a managed service agreement, the IT service provider retains responsibility for the IT service and equipment of a business for a monthly fee.

Read more about the benefits of managed IT services

What services are most common?

There are many different services that can be provided when it comes to managed IT service and support.

Some of the most common services include:

  • Management of servers, desktops, and mobile devices
  • Remote monitoring
  • Security services
  • Cloud computing

Why should I care about IT security?

The threat of attacks on small to medium-sized companies is not going away. We wrote a top-ranked article on 12 Terrifying Ransomware Statistics for 2019.

In short, your employees' passwords are more vulnerable than ever and pathways to hacking and threatening your organization's well-being are increasing. 

The good news is there are ways to prevent and mitigate the risk of cybersecurity and IT security risks through managed services.

What can I expect from a contract?

You can expect a service-level agreement (SLA) which identifies what services the provider will manage and how successful deliveries will be measured.

Kraft's Managed It Services pricing will be based on an assessment we do together with your organization. 

We build Managed Service agreements to fit your needs, not the other way around.

Why should I use managed IT Services?

There are many reasons to use managed IT services. In short, a managed IT services provider can help your organize save time, cut costs, and work more efficiently and put more of the focus back on the work you do and not the tools you require to get the work done.

The list of the top 10 reasons has been researched and assembled by Aureon:

  1. Improve security.
  2. Proactive approach to IT problems.
  3. Better uptime.
  4. Gain access to newer technologies.
  5. Cost savings over in-house IT.
  6. Peace of mind.
  7. Free internal staff for strategic work.
  8. Tap into cloud solutions.
  9. Lack of internal IT.
  10. Handle remote office IT.

 

 

How do I know your managed IT services can help my organization?

We take you through our AIM assessment to understand your entire businesses IT infrastructure. From there, our experts assess risk, identify cost-saving opportunities, and much more.

If we can't find you a better solution IT service solution after going through our AIM assessment, then we won't offer our services.

Managed IT Service Areas

Managed IT Services for Michigan

We serve all of Michigan, including the following metro areas:

Kalamazoo

Muskegon

Grand Haven

Traverse City

Featured Free Resource

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The Kraft AIM Assessment

Discover Your Best IT Solution

See for yourself how our IT Managed Services can provide the cost savings and outsourced solutions you need to boost your office efficiency while cutting your bottom line.

  • Get an IT efficiency score calculated.
  • Takes 60 seconds.

The Kraft AIM Assessment provides:

  • An efficiency report of your current technology
  • Cost saving opportunities
  • Workflow management improvements
  • Security and backup checks

Ready for better IT Solutions?

We care about solving workplace efficiency and cutting costs. We assess your entire IT ecosystem for free and only offer solutions if we are confident they'll work for your organization.