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Managed IT Services
An overview of managed IT services: where to begin, what it is, what to expect from managed IT experts.
In short, managed IT (information technology) is a task or set of tasks provided by a third-party contractor delivered to a customer.
In a managed service agreement, the IT service provider retains responsibility for the IT service and equipment of a business for a monthly fee.
Read more about the benefits of managed IT services
There are many different services that can be provided when it comes to managed IT service and support.
Some of the most common services include:
- Management of servers, desktops, and mobile devices
- Remote monitoring
- Security services
- Cloud computing
The threat of attacks on small to medium-sized companies is not going away. We wrote a top-ranked article on 12 Terrifying Ransomware Statistics for 2019.
In short, your employees' passwords are more vulnerable than ever and pathways to hacking and threatening your organization's well-being are increasing.
The good news is there are ways to prevent and mitigate the risk of cybersecurity and IT security risks through managed services.
You can expect a service-level agreement (SLA) which identifies what services the provider will manage and how successful deliveries will be measured.
Kraft's Managed It Services pricing will be based on an assessment we do together with your organization.
We build Managed Service agreements to fit your needs, not the other way around.
There are many reasons to use managed IT services. In short, a managed IT services provider can help your organize save time, cut costs, and work more efficiently and put more of the focus back on the work you do and not the tools you require to get the work done.
The list of the top 10 reasons has been researched and assembled by Aureon:
- Improve security.
- Proactive approach to IT problems.
- Better uptime.
- Gain access to newer technologies.
- Cost savings over in-house IT.
- Peace of mind.
- Free internal staff for strategic work.
- Tap into cloud solutions.
- Lack of internal IT.
- Handle remote office IT.
We take you through our AIM assessment to understand your entire businesses IT infrastructure. From there, our experts assess risk, identify cost-saving opportunities, and much more.
If we can't find you a better solution IT service solution after going through our AIM assessment, then we won't offer our services.
Managed IT Service Areas
Managed IT Services for Michigan
We serve all of Michigan, including the following metro areas:
Kalamazoo
Muskegon
Grand Haven
Traverse City
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The Kraft AIM Assessment
Discover Your Best IT Solution
See for yourself how our IT Managed Services can provide the cost savings and outsourced solutions you need to boost your office efficiency while cutting your bottom line.
- Get an IT efficiency score calculated.
- Takes 60 seconds.
The Kraft AIM Assessment provides:
- An efficiency report of your current technology
- Cost saving opportunities
- Workflow management improvements
- Security and backup checks
Ready for better IT Solutions?
We care about solving workplace efficiency and cutting costs. We assess your entire IT ecosystem for free and only offer solutions if we are confident they'll work for your organization.