Shipping & tracking solutions

When it comes to shipping, two things are certain: shipping expenses keep rising, and the rules keep changing. That’s why thousands of businesses world-wide trust Quadient solutions to make the shipping management process, easy, efficient and economical.
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S.M.A.R.T. Essential Mailing Software

S.M.A.R.T. Essential is a cloud-based, all-in-one mailing and multicarrier shipping solution designed for small to medium businesses. S.M.A.R.T. Essential combines shipping, mailing, accounting, reporting and tracking functionality into a new foundational solution designed for organizations that ship up to 50 packages per week.

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Neoship

Shipping directly from your desktop has never been easier. Simply access Neoship through your Myquadient account, follow the illustrated prompts and create a shipping label.

S.M.A.R.T. Mailroom Software

S.M.A.R.T. fuels stronger business communications with your internal and external customers by providing detailed shipping and tracking notifications, chargeback accounting with postage meter reconciliation, and extensive reporting options to name a few.

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Web Tracking System - WTS

Quadient WTS is a turnkey internal tracking solution that provides reliability and end-to-end visibility into your internal delivery activity.

Solutions for your mailroom

Explore our related solutions for a cohesive approach to your needs. These complementary services are designed to enhance and integrate seamlessly with our core offerings, providing you with a comprehensive and efficient experience.
Shipping & tracking solutions

Postage meters & mailing systems

Shipping & tracking solutions

Document folding & inserting systems

Shipping & tracking solutions

Digital printers & addressing systems

FAQs About Shipping & tracking solutions systems

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01
What is a Quadient postage meter, and how does it work?

A Quadient postage meter is a device that allows businesses to print postage directly onto envelopes or labels, eliminating the need for stamps. To use it, you weigh your mail, select the class and any additional options (like logos or messages), and feed the item into the machine for automatic postage printing.

02
Is it cheaper to use a Quadient postage meter compared to stamps?

Yes! Postage meters typically offer discounted rates compared to traditional stamps. Businesses can save up to 28% on postage by using a franking machine or meter, depending on the type of mail and volume processed.

03
How long do ink cartridges last in Quadient machines?

Ink cartridges vary based on the model. For example, the iX-3 can print approximately 4,700 letters before needing a replacement, while the iX-5 can handle around 5,700. The Auto-Ink feature automatically orders a new cartridge when levels are low, so you don’t have to worry about running out of ink.

04
What are the setup requirements for Quadient equipment?

Setting up a Quadient postage meter is straightforward. Most models connect via LAN and come with easy-to-follow installation guides. Quadient also offers customer support to assist with any setup questions or issues.

05
Can I use a Quadient meter if I don’t process large volumes of mail?

Absolutely! Quadient postage meters are suitable for businesses of all sizes. Even if you send a small number of letters or packages, a meter can save you time and money, helping you avoid trips to the post office.

06
Are there any additional charges for using Quadient meters?

The costs involved are straightforward: you pay for the postage you use, the ink cartridges, and the equipment rental (if applicable). There are no hidden fees or surprise charges, and service is often included in the rental agreement.

07
Can I print my company’s logo on mail with a Quadient meter?

Yes, many Quadient machines allow you to customize your mail by adding your company logo or a marketing message directly onto the envelope, increasing brand visibility.

08
What support is available if something goes wrong?

Kraft Business Systems and Quadient provide robust support through local service teams, and many issues can be resolved remotely. In the rare event that your machine needs replacing, Quadient offers quick solutions to ensure minimal disruption to your business operations.

09
What are the benefits of using Quadient over online postage services?

Quadient postage meters offer a faster, simpler solution compared to online postage providers. There are no complex applications or additional steps, and postage is applied directly to your mail in seconds. Additionally, Quadient offers better customer service, with dedicated teams to help you manage any issues.

10
How do I order or upgrade my Quadient postage meter?

You can order a new Quadient meter or upgrade your existing equipment by visiting Quadient’s website or contacting a representative. Most meters are delivered within two weeks.

11
How secure is my data when using Quadient products?

uadient complies with ISO 27001 standards for information security, ensuring that your data is protected. They also offer secure transactions and meter updates to maintain regulatory compliance.

Your goals are individual. We believe business advice should be too.

Implementing a Document Management System (DMS) is a strategic decision that can transform your business operations. By choosing Kraft Business Systems as your DMS provider, you gain access to advanced document management solutions tailored to your needs. Our systems are designed to improve efficiency, enhance security, and support your business growth.

Contact us today to learn more about how our DMS solutions can benefit your organization.