3 Locations Serving All of Michigan
From West Michigan to metro Detroit to northern Michigan, Kraft Business Systems delivers local, expert technology services with the responsiveness your business demands.
3
Michigan Offices
30+
Years of Service
4.9
Google Rating
A+
BBB Rating
Headquarters
Caledonia, MI
-
6980 Southbelt Drive, Suite 1
Caledonia, MI 49316 - (616) 319-2009
- Mon – Fri: 8:00 AM – 5:00 PM
Services Available
Southeast Michigan
Southfield, MI
-
400 Galleria Officentre, Suite 515
Southfield, MI 48034 - (248) 619-6100
- Mon – Fri: 8:00 AM – 5:00 PM
Services Available
Northern Michigan
Traverse City, MI
-
801 Woodmere Ave
Traverse City, MI 49686 - (231) 946-3344
- Mon – Fri: 8:00 AM – 5:00 PM
Services Available
Service Coverage
Statewide Michigan Coverage
Three strategically located offices give us the reach to serve businesses across the entire state of Michigan with fast, local support.
West Michigan — Caledonia HQ
Serving the Grand Rapids metropolitan area and surrounding West Michigan communities within a 50-mile radius.
Key Areas: Grand Rapids, Kalamazoo, Holland, Muskegon, Caledonia, Wyoming, Byron Center, Kentwood, East Grand Rapids, Ada, Rockford, Grandville
Southeast Michigan — Southfield
Serving metro Detroit, Oakland County, and southeast Michigan communities within a 50-mile radius.
Key Areas: Detroit, Southfield, Troy, Farmington Hills, Birmingham, Royal Oak, Novi, Ann Arbor, Dearborn, Livonia, Plymouth, Bloomfield Hills
Northern Michigan — Traverse City
Serving the northern Michigan region and Grand Traverse County communities within a 50-mile radius.
Key Areas: Traverse City, Petoskey, Charlevoix, Cadillac, Manistee, Elk Rapids, Suttons Bay, Leland, Interlochen, Kingsley, Bellaire
Why Choose Kraft
The Local Advantage
Fast Response
On-site technicians within 1-2 hours for critical issues from any of our three Michigan offices.
Local Experts
Michigan-based professionals who understand the local business landscape and industry needs.
Full-Service
IT, cybersecurity, print, document management, and equipment — all from a single trusted provider.
Proven Track Record
30+ years in Michigan, 4.9-star Google rating, BBB A+ accredited, and authorized dealer for top brands.
FAQ
Frequently Asked Questions
Common questions about Kraft Business Systems locations and service areas.
Kraft Business Systems operates three offices across Michigan: our headquarters in Caledonia serving West Michigan, a Southfield office serving metro Detroit and southeast Michigan, and a Traverse City office serving northern Michigan.
Yes. Each Kraft location has local technicians who provide on-site support within their region. Critical issues typically receive on-site response within 1-2 hours, supplemented by 24/7 remote monitoring and help desk support.
With three strategically located offices, Kraft serves the entire state of Michigan. Our Caledonia HQ covers West Michigan and the Grand Rapids area, Southfield covers metro Detroit and southeast Michigan, and Traverse City covers northern Michigan — each within a 50-mile service radius.
Yes. All three Kraft locations offer the full range of services including managed IT, cybersecurity, managed print services, document management, copier leasing, and business process automation. You receive the same quality of service regardless of which office is nearest to you.
Absolutely. Walk-ins are welcome during business hours (Monday-Friday, 8 AM - 5 PM) at any of our three locations. For a dedicated consultation, we recommend calling ahead to schedule a meeting with one of our technology specialists.
The main sales line is (616) 800-7682 and the service line is (616) 977-2679. Each office also has a direct number: Caledonia (616) 319-2009, Southfield (248) 619-6100, and Traverse City (231) 946-3344.
Find Your Nearest Kraft Office
Whether you're in Grand Rapids, Detroit, or Traverse City, Kraft Business Systems has a local team ready to support your technology needs.
