Corporate Headquarters
Technology Solutions in Caledonia & Grand Rapids, MI
Founded in 1994, Kraft Business Systems delivers managed IT, cybersecurity, copier leasing, managed print, document management, and business automation services to businesses throughout West Michigan from our Caledonia headquarters.
What We Offer
Full-Spectrum Technology Solutions for West Michigan
From our Caledonia headquarters, Kraft delivers the complete range of IT, print, and business automation services to help West Michigan businesses grow.
Managed IT Services
Full-service IT management with 24/7 monitoring, help desk support, network management, cloud solutions, backup & disaster recovery, and virtual CIO services.
Learn More →Managed Cybersecurity
Protect your business with managed detection and response, dark web monitoring, security assessments, endpoint protection, incident response, and compliance consulting.
Learn More →Managed Print Services
Reduce printing costs 20-30% with fleet management, cost optimization, print security, usage analytics, and proactive maintenance from a single trusted provider.
Learn More →Document Management
Go paperless with digital document storage, workflow automation, compliance management, and secure access controls that streamline your daily operations.
Learn More →Copier & Printer Leasing
Flexible lease terms on copiers, printers, and multifunction devices from Lexmark, Konica Minolta, Xerox, and Epson — including maintenance, supplies, and local service.
Learn More →Business Process Automation
Eliminate manual tasks with RPA, workflow automation, and intelligent document processing that save time, reduce errors, and boost your team's productivity.
Learn More →Why Choose Kraft
West Michigan's Trusted Technology Partner Since 1994
Founded by Jeffrey D. Cousins and now led by President Brandon Cousins, Kraft Business Systems has grown from a single West Michigan office into a statewide technology provider with three locations. Our Caledonia headquarters remains the heart of our operations.
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Founded in 1994 — Over 30 Years Strong Family-owned Michigan business with deep roots in the West Michigan community
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Fastest Response Times Headquarters location means the largest team and quickest on-site dispatch in West Michigan
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4.9-Star Google Rating & BBB A+ Consistently rated among the top technology providers in West Michigan
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Authorized Dealer — 4 Major Brands Lexmark, Konica Minolta, Xerox, and Epson certified partner
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50-Mile Service Radius Grand Rapids, Kalamazoo, Holland, Muskegon, Lansing, Battle Creek, and beyond
Industries We Serve
Trusted by West Michigan Businesses
We understand the unique technology, compliance, and operational requirements of each industry we serve across the greater Grand Rapids area and West Michigan.
Healthcare
Manufacturing
Legal
Financial Services
Education
Professional Services
Non-Profit
Government
Statewide Coverage
Our Other Michigan Locations
In addition to our Caledonia headquarters, Kraft serves Michigan from two regional offices.
Traverse City Office
801 Woodmere Ave, Traverse City, MI 49686
Phone: (231) 946-3344
Serving northern Michigan including Petoskey, Cadillac, Manistee, and the Grand Traverse region.
View Traverse City Office →Southfield Office
400 Galleria Officentre, Suite 515, Southfield, MI 48034
Phone: (248) 619-6100
Serving Metro Detroit including Southfield, Troy, Birmingham, Farmington Hills, and southeast Michigan.
View Southfield Office →FAQ
Frequently Asked Questions
Common questions about Kraft Business Systems' headquarters and West Michigan technology services.
Kraft Business Systems is headquartered at 6980 Southbelt Drive, Suite 1, Caledonia, MI 49316. Founded in 1994 by Jeffrey D. Cousins, our Caledonia headquarters serves as the central hub for all three Michigan locations.
From our Caledonia headquarters, Kraft provides managed IT services, cybersecurity, managed print services, copier and printer leasing, document management, business process automation, robotic process automation, virtual CIO services, SEO, and website development.
You can reach our Caledonia headquarters by calling (616) 319-2009. For sales inquiries call (616) 800-7682, and for service requests call (616) 977-2679. You can also email info@kraftbusiness.com. Office hours are Monday through Friday, 8:00 AM to 5:00 PM.
Our Caledonia headquarters serves businesses within approximately 50 miles, covering the greater Grand Rapids metro area, Kalamazoo, Holland, Muskegon, Lansing, Battle Creek, and communities throughout West Michigan.
Yes. Caledonia is located just south of Grand Rapids, and the majority of our West Michigan clients are based in the Grand Rapids metro area. We provide fast on-site response times throughout Kent, Ottawa, Allegan, Barry, and Ionia counties.
Kraft Business Systems is an authorized dealer for Lexmark, Konica Minolta, Xerox, and Epson. We offer flexible lease terms on copiers, printers, and multifunction devices with maintenance, supplies, and local service included.
Kraft Business Systems was founded in 1994 by Jeffrey D. Cousins and is now led by President Brandon Cousins. With over 30 years of experience, Kraft has grown from a single office in West Michigan to three locations serving the entire state.
Yes. Kraft provides comprehensive managed cybersecurity services from our Caledonia headquarters, including managed detection and response, dark web monitoring, security assessments, endpoint protection, cyber incident response, and employee security awareness training.
Ready to Partner with West Michigan's Top Technology Provider?
Get a free IT assessment and see how Kraft Business Systems can help your business run smarter, safer, and more efficiently — backed by 30+ years of Michigan expertise.
