Focus on Your Business – We’ll Focus on Your IT

At Kraft Business Systems, we know you can’t manage what you can’t measure. Our dedicated monitoring, alerting and reporting service provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.

You have invested in your IT infrastructure and rely on its performance, security, and reliability. Kraft’s services not only ensure you have a qualified team ready to service this critical asset, but also, the real-time data to ensure it’s being done on time, when needed, using the most advanced network asset tracking and performance monitoring.



Our proactive monitoring and alerting identifies, tracks, and reports on issues affecting the security, performance, and reliability of your IT.

By analyzing network device alerts, pre-failure indicators, performance benchmarks, and security issues,
preventative maintenance opportunities are identified.


Our service includes a complete asset inventory and regular health, security, and performance analysis reports so that you can see what you have and how well those IT assets are working for you.

Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software.


Includes all systems, network devices, as well as website performance

Monthly reports provided and reviewed by Acme Solution Provider

24 / 7 monitoring, alerting and reporting

Web-based Central Dashboard

Device Management – Hardware/Software


Complete summary of hardware & software

Comprehensive detail of all hardware and software asset inventories

Up-to-date warranty status information

Identification of unauthorized software


Reduced risk

Baseline security scanning to detect security holes

Continuous monitoring for viruses, worms, spam ware, and other malware

Automated verification of data backup completion and identification of any failed backups


Our network service program includes a Quarterly Business Review with your organization. Prior to each QBR, Kraft will audit all alerts and reports generated over the preceding 90 days and prepare a comprehensive analysis of our findings as well as demonstrate areas of cost savings, increased performance, any security vulnerabilities, and overall health assessment of your network.

These meetings are designed to help ensure we:

Are aligned with you­r IT business goals and address any changes as they occur

Present all the reports we have captured over the past quarter – ensuring you understand its overall impact on your business

Review and update you on all the work completed in the last quarter and discuss project(s) in progress

Help identify IT solutions that will address existing and future IT requirements allowing you to ultimately make informed financial decisions.

Our QBR summary and reports include:

  • Executive Summary
  • Website Monitoring
  • Windows Server Health
  • Work Completed Summary
  • Site Performance
  • Patch Status Detail
  • Site Health
  • Server Health
  • MBSA and Patch Summary
  • Asset Inventory
  • Device Performance
  • Site Performance
  • Website Performance


See for yourself how our IT Managed Services can provide the cost savings and outsourced solutions you need to boost your office efficiency while cutting your bottom line.

Schedule an appointment with a Kraft Business Systems Technology Advisor today.

Call (616) 977-2679 or

Request an Assessment

Complete summary of hardware & software
Continuous Monitoring 24 / 7
Asset Management
Security Assurance
Preventative Maintenance
Monthly Reports
Quarterly Business Reviews


Have you taken the time to plan for the worst? Everyone likes to think their business is immune to natural disasters—like fire or flood—or security breaches and cyber-attacks, but the truth is that disasters can happen at any time. Sadly, many businesses are dangerously unprotected, and even a simple power outage can have a monumental impact. Outdated online backup strategies could leave you without access to your critical business data, essentially crippling your company. And, downtime is expensive. In fact, for most small- to medium-sized businesses (SMBs), a week-long outage can mean a complete business failure.

Fortunately, Kraft Business Systems offers disaster recovery and business continuity strategies that back up and protect your business information. These solutions are designed to strategically protect your business documents, data, and programs from any type of data loss. We’ll work with you to develop a plan to retrieve or reconstitute files in the event they are lost or destroyed—typically in a matter of hours. Having a thoughtful, thorough disaster recovery plan in place mitigates the risks of losing your data. These solutions ensure business continuity and provide you with peace of mind knowing that you are protected and will remain compliant even if disaster strikes.
There are few things more important to a business these days than backing up your business data with a solid disaster recovery plan. Here are a few perks of Kraft’s dedicated disaster recovery solution:

  • Eliminate downtime
  • Ensure business continuity
  • Multiple backup locations / Redundancy
  • Restoration of servers and desktop computers
  • Network management support
  • Built-in remote monitoring


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Our Technology Partners