How do I request a quote from Kraft Business Systems?

You can request a free quote by calling (616) 800-7682, emailing info@kraftbusiness.com, or filling out the contact form on this page. A Kraft representative will respond within one business day to discuss your needs.

What are Kraft Business Systems' office hours?

Our offices are open Monday through Friday, 8:00 AM to 5:00 PM. For after-hours emergency IT support, managed IT clients can reach our helpdesk 24/7.

Does Kraft offer free IT consultations?

Yes. Kraft Business Systems offers complimentary IT assessments and consultations. We'll evaluate your current technology environment and provide recommendations tailored to your business goals and budget.

Where are Kraft Business Systems' offices located?

Kraft has three Michigan locations: our headquarters at 6980 Southbelt Drive, Suite 1, Caledonia, MI 49316; our Southfield office at 400 Galleria Officentre, Suite 515, Southfield, MI 48034; and our Traverse City office at 801 Woodmere Ave, Traverse City, MI 49686.

How quickly does Kraft respond to inquiries?

We typically respond to all inquiries within one business day. For urgent IT support needs, managed service clients have access to our priority helpdesk for immediate assistance.

Can I schedule an on-site visit from Kraft?

Yes. Kraft provides on-site visits for IT assessments, equipment demos, print fleet evaluations, and technology consultations throughout Michigan. Contact us to schedule a visit at your location.

What is the best way to reach Kraft for technical support?

For technical support, managed IT clients should call our service line at (616) 977-2679 or submit a ticket through the client portal. For general inquiries, call (616) 800-7682 or email info@kraftbusiness.com.

Does Kraft serve businesses outside of Michigan?

While Kraft is Michigan-focused with three local offices, we can provide remote IT support and managed services to businesses outside Michigan. Contact us to discuss your specific needs and location.