Who founded Kraft Business Systems?

Kraft Business Systems was founded in 1994 by Jeffrey D. Cousins in Caledonia, Michigan. What started as a copier and printer dealership has grown into a full-service technology solutions provider serving businesses across the state.

Who runs Kraft Business Systems today?

Kraft Business Systems is led by Brandon Cousins as President, continuing the family legacy of delivering innovative technology solutions to Michigan businesses. The company maintains the same commitment to personalized service that Jeffrey D. Cousins established.

How long has Kraft Business Systems been in business?

Kraft Business Systems has been serving Michigan businesses since 1994, giving us over 30 years of experience in technology solutions, managed IT services, cybersecurity, and office equipment.

What services does Kraft Business Systems offer?

Kraft offers managed IT services, managed cybersecurity with MDR, managed print services, document management, copier and printer leasing, cloud solutions, VoIP communications, and business process automation for businesses across Michigan.

What brands does Kraft Business Systems partner with?

Kraft is an authorized dealer for Lexmark, Konica Minolta, Xerox, and Epson. These partnerships allow us to offer a wide range of copiers, printers, and multifunction devices backed by manufacturer support and warranties.

How many offices does Kraft Business Systems have?

Kraft operates three Michigan offices: our headquarters in Caledonia (serving the Grand Rapids and West Michigan area), a Southfield office (serving metro Detroit and southeast Michigan), and a Traverse City office (serving northern Michigan).

What makes Kraft different from other IT companies in Michigan?

Kraft combines over 30 years of local Michigan experience with a full suite of technology services under one roof. As an independent, family-owned company, we provide personalized attention, faster response times, and a genuine investment in our clients' long-term success.

Does Kraft Business Systems have a good reputation?

Yes. Kraft holds a 4.9-star rating on Google with over 30 reviews and maintains a BBB A+ rating. Our long-standing client relationships and consistent growth reflect our commitment to delivering exceptional technology solutions.

ABOUT KRAFTABOUT US

Kraft Business Systems provides tailored IT services, cybersecurity solutions, and copier systems to businesses across Michigan.

Since 1994, it has helped organizations optimize operations, enhance security, and drive growth with reliable, cutting-edge technology.

30+ years serving growing businesses and counting.

Improving business efficiency calls for more than just a few products and services. You will never contact individual vendors for your network support, copier connectivity, printer care, or software issues because our team provides you with all levels of design, installation, and support.

Our technology services and solutions are created with one goal: to empower and enhance organizations to achieve more.

Through our robust suite of managed IT services and a dedicated team of cybersecurity experts, we provide the guidance needed to address risks and offer comprehensive implementation support to ensure a compliant, secure business environment. We assist organizations of all sizes with proactive cybersecurity operations management, 24/7 monitoring, rapid incident detection and response, and effective remediation.

Designed to be your complete, end-to-end service provider.

Augment your team with skilled support technicians.

Kraft Business Systems is your complete managed IT and cybersecurity services partner, equipped with the expertise and services needed to deliver end-to-end visibility and protection from evolving cyber threats.

Explore Solutions

Proactive Cybersecurity Management

We stay ahead of potential threats with continuous monitoring and preventative measures.

24/7 Monitoring

Our round-the-clock surveillance ensures your IT infrastructure is always protected.

Rapid Incident Detection and Response

We swiftly identify and address any security breaches to minimize impact.

Effective Remediation

Our expert team resolves issues promptly, restoring your systems to full functionality and preventing future incidents.

OUR CULTURE

Culture is a priority. At Kraft Business Systems, we value kindness, growth, and determination. Our focus is having a welcoming work environment where we respect, support, and encourage each other as a core value. We believe this type of culture creates a better employee and customer experience.

MEET OUR TEAM