Managed IT Grand Rapids

For over 25 years the Grand Rapids area has trusted Kraft Business Systems with their managed services. But we aren't old school. We've innovated the way organizations in our community utilize IT to achieve their goals.

Contact us to find out if managed IT is right for your organization.

Proud to Serve

We are proud to serve these and many other amazing Grand Rapids area organizations with IT services.

gr boys and girls

Judith H.

Grand Rapids Kraft Customer

The support staff are always friendly and approachable. I can always count on them to get the job done.

Why Use Kraft's Managed IT Services?


  • Our proactive monitoring and alerting identifies, tracks, and reports on issues affecting the security, performance, and reliability of your IT.
  • By analyzing network device alerts, pre-failure indicators, performance benchmarks, and security issues, preventative maintenance opportunities are identified.


  • Our service includes a complete asset inventory and regular health, security, and performance analysis reports so that you can see what you have and how well those IT assets are working for you.
  • Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software.


  • Baseline security scanning to detect security holes
  • Continuous monitoring for viruses, worms, spam ware, and other malware
  • Automated verification of data backup completion and identification of any failed backups

Are You Prepared?

For flood or fire disaster recovery?

For one of the cyber attacks that happen every 40 seconds in the U.S.?

To pay the average ransomware fee of $1,077?

For an average data access downtime of 2 days?

To be one of the 47% of businesses that have become ransomware victims?

IT Solutions We Provide

Complete summary of hardware & software

Continuous Monitoring 24 / 7

Asset Management

Security Assurance

Preventative Maintenance

Monthly Reports

Quarterly Business Reviews

Learn more about our Managed IT Services and Solutions

Managed IT Grand Rapids

Considering Managed IT? Start by talking with a human. We understand managed IT services are not for everyone. Let's chat and see if it's a good fit for your organization's workflow and goals.

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